Point of Sale Features
POS features for any situation
Sell everywhere, to anyone, in one place.
Features
Omnichannel selling
Provide a top-tier and seamless shopping experience for your customers, whether they are in-store, online, or anywhere in between.
Local pickup
Manage local pickup orders directly from your Stocko POS.
Buy in store, ship to customer
Ship sold goods to customers from whichever of your stores has available inventory with taxes and shipping rates automatically calculated at checkout.
Buy online, exchange and return in store
Accept exchanges for purchases made online or at another location and your inventory will be updated automatically.
Local delivery
Efficiently handle and meet local delivery orders made online directly through your Stocko POS system.
Product QR codes
Attach QR codes to products, allowing customers to use their smartphones for more information and online purchases.
Send cart to buy online
Email customers a reminder to purchase online the items they expressed interest in but did not buy during their in-store visit.
Inventory management
Minimize mistakes and boost profits with intelligent suggestions provided by Stocko, all from one central location.
Purchase orders PRO
Create purchase orders for vendors and suppliers.
Demand forecasting PRO
Receive purchase order recommendations based on recent product performance or seasonal trends.
Transfers PRO
Initiate transfers from your other branches and maintain oversight of items that have been received, are en-route and those that are departing.
Low stock reports PRO
Receive alerts for low inventory levels calculated based on the current rate of sales and the lead time associated with each vendor.
Sale item suggestions PRO
Utilize the sales suggestion page to identify products that aren't selling, allowing you to free up capital and manage your inventory more effectively.
Inventory analysis PRO
Determine which products are worth re-ordering and which ones are tying up valuable storage and capital using the inventory performance grading system.
Stock adjustments PRO
Keep track of small changes made to your inventory levels.
Inventory counts PRO
Use a barcode scanner to reconcile your store inventory with your records.
Inventory receiving PRO
Conduct precise inventory counts for incoming orders using a barcode scanner.
Detailed inventory reports PRO
Identify trends and make informed future plans by generating reports on your locations and inventory.
Track inventory
Efficiently manage your inventory by allocating products to various sales channels and locations. The count will automatically update when an order is fulfilled from that specific source, helping you stay organised and on top of your inventory levels.
Staff management
Manage permissions and monitor staff performance from one place
Manager approvals PRO
Detail when your staff members would require manager approval for actions such as applying discounts or editing taxes.
Unlimited POS staff PRO
Oversee staff members with POS access, restricting them from having admin-level access.
Staff rolesPRO
Assign custom roles to in-store or warehouse staff ensuring they have the correct permissions.
Attribute sales to staff PRO
Attribute sales to staff members for commissions or recognition.
Checkout
Conclude every sale with a smooth and hassle-free experience for both customers and staff.
Exchanges PRO
Easily return past purchases from any online or retail location, and your inventory will be automatically updated.
Cancel and void orders PRO
Cancel orders and void payments if a customer changes their mind or if an error occurs during checkout.
Save and retrieve cart PRO
Streamline the management, saving, and retrieval of shopping carts to maintain a swift and efficient checkout process.
Custom printed receipts PRO
Customise printed receipts with your logo, website URL, store hours, promotions, or policies.
Checkout anywhere
Bring your smartphone or tablet directly to your customer for on-the-spot checkout.
Customisable smart grid
Accelerate the checkout process using a customisable smart grid that adjusts based on cart actions, creating visual cues for your staff.
Discount codes
Apply discount or promo codes for your online and retail business.
Taxes
Taxes are automatically calculated based on your store’s configured location. You have the flexibility to deactivate taxes or establish custom tax rates for specific products or orders.
Custom email or SMS receipts
Send personalised email or SMS receipts and build your customer contact list for future interactions.
Custom discounts
Apply dollar or percentage discounts to entire carts or individual items.
Order notes
Monitor special requests and order details by adding notes to each order for easy follow-up.
Custom sale
Create custom line items to bundle items instantly and set a price for the package.
Camera barcode scanner
Scan product barcode labels with the camera on your smartphone.
Offline cash transactions
Accept cash payments to complete transactions when you’re offline.
Returns
Easily return previous purchases from your online or retail location, and inventory will update automatically.
Products
Stay well-organised and reduce the time spent on administrative tasks.
Unlimited products
No limits to the number of products that can be added to your POS.
Product collections
Categorise products by type, season, promotions, and more. Utilise smart collections to automatically arrange products by vendor, price, and inventory level.
Product variants
Categorise products according to size, colour, or materials and assign them with their own price, SKU, weight, and inventory.
Inventory status
Utilise inventory states to track and share the status of your inventory as products are received, transferred, or when an order is fulfilled.
Multi-location inventory
Manage inventory across your various online sales channels, warehouses, retail stores, or wherever else you store stock.
Barcode labels
Assign existing barcodes to products or generate new ones to manage inventory and speed up checkout.
Customers
Turn occasional customers into permanent ones
Create customer profiles
During checkout, customer profiles are created for every customer, whether online or in-store.
Rich customer profiles
Store contact information, purchase history, lifetime spend, customer notes, tags, shipping address, taxes, and marketing preferences.
Order history
Order information is seamlessly synchronised when customers shop, whether it's online or in-store.
Contact customers
Communicate with your customers from your POS using email, SMS, or by phone.
Reward loyalty online and in store
Maintain lasting relationships and reward your loyal customers with exclusive events, discounts, or content.
Marketing preferences
Gather email addresses and phone numbers during the checkout process to inform your customers about upcoming sales or new product releases.
Customer tags
Label customers with tags and then search and filter them according to your outreach requirements.
Reporting and analytics
Get financial reports so you can make informed business decisions
Daily sales reports PRO
Generate daily reports from your POS with detailed insights on sales, inventory management and human resource management to make informed business decisions.
Dashboard overview
Gain a comprehensive view of your entire business, both online and in-store, with a single glance.
Retail sales reports*
Observe, assess, and export sales by staff members, location, time period, or customers.
Cash flow tracking
An improved tool for accurately reconciling expected balances in your cash register for end of day deposits from your POS.
Cash flow reports*
Understand your expected payments and when you’ll receive your money from in-store and online sales.
Product reports*
Get insights on how well your products are selling and which ones aren’t.
Discount reports*
Track the performance of your promotions so you can improve your approach over time.
Inventory reports
View a monthly summary of your inventory and monitor the daily quantity and percentage of items sold.
Finances reports
Generate financial reports to review your sales, returns, taxes, payments, and more.
Hardware
Build a complete point of sale with Stocko’s plug-and-play hardware
Stocko POS hardware
Tailor your checkout counter to suit your store's requirements. Integrate Stocko's card readers into your current setup, or visit the Stocko Hardware Store to assemble your complete kit.
Stocko Hardware warranty
Stocko’s first-party hardware includes a 1-year warranty (2 years on POS Pro). If you experience issues with your hardware while under warranty, we’ll ship a replacement right away.
Compatible hardware accessories
Expand your POS system by adding compatible hardware from the Stocko Hardware store. Pair accessories such as: barcode scanners, receipt printers, cash drawers, and more, to enhance your setup.
Payments
Accept commonly used payment methods so you never miss a sale
Sell and accept gift cards
Offer physical and digital gift cards that can be redeemed in store or online.
Split payments
Allow the use of two or more payment methods in a single transaction.
Email gift cards
Send digital gift cards via e-mail or instant messaging to customers for them to redeem in store or online.
Partial payments
Accept flexible payments such as lay-byes.
Custom payment types
Design custom payments choices through other platforms such as MPESA.
Refund to a gift card PRO
Refund a purchase to an existing physical or digital gift card.
Low in-person rates for all cards
Pay one low rate for all credit cards with fees based on your Stocko plan
Pay with installments
Give in-store shoppers the flexibility to pay for purchases in monthly instalments up to 12 months.
Transparent pricing
Get no additional monthly fees, hidden fees, or setup fees. Just pay low transaction fees to process card transactions.
Cash-flow management
Gain clarity on your earnings, since transaction fees will be automatically subtracted from every sale.
Marketing
Maintain brand prominence by employing marketing strategies that attract customers to your online platforms and draw them into your physical retail stores.
Product reviews
Encourage customers to leave product reviews that can be featured in your online store and Google search results to promote sales growth.
Email marketing
Capture customer emails at checkout and stay in touch with newsletters and promotions.
Social media integration
Develop campaigns designed to engage your local clientele, resulting in increased foot traffic and higher sales in your stores.
Google Merchant Center
Promote your store and automatically sync products and information with Google Merchant Center.
- * Feature is subject to regional availabilty.
- ** Feature only available to select customers.
Frequently asked questions
The Stocko POS ensures that all your business needs are met by quickly managing sales, inventory, staff and shipping orders. As a business owner, you will always have a clear view of your business at the press of a button.
Stocko POS not only provides inventory management, but it ensures that your inventory is managed across the board. All your retail stores and warehouses will be automatically updated with every sale, exchange or return made.
In addition to the features for selling in person with Stocko POS, every Stocko Pro plan includes, ecommerce, payments processing, marketing through the marketplace website, financial analytics, shipping tools, and much more.
Stocko is not just a POS, but a tool to run your entire business in the palm of your hand.